> For the complete documentation index, see [llms.txt](https://utmify.gitbook.io/central-de-ajuda/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://utmify.gitbook.io/central-de-ajuda/help-center/tracking-whatsapp/how-to-set-up-your-whatsapp-chatbot-to-track-your-sales-in-utmify/botconversa.md).

# BotConversa

{% hint style="warning" %}
Note: Conversations and sales will only be tracked if the conversations are initiated after WhatsApp has been configured in Utmify.
{% endhint %}

1. Join the **BotConversa**
2. Go to the ***Conversation Streams*** tab and click the "three dots" next to the ***Stream*** you want to configure, then click ***Open***:

   <figure><img src="https://uploads.help.center/669a4d2f97a3c5b961ca4147/66eddf15c5e9e063578dbaef/original/ZQ9SSQ0G65?t=1726865519081" alt=""><figcaption></figcaption></figure>
3. Click on ***Content*** that contains the ***URL*** of your ***Checkout*** page and add the parameter ***utm\_content={telefone}*** to the end of the URL.

   <figure><img src="https://uploads.help.center/669a4d2f97a3c5b961ca4147/66eddf15c5e9e063578dbaef/original/UXCQGR1WE6?t=1726865954709" alt=""><figcaption></figcaption></figure>
4. Note that the URL already contained the ***question mark*** (***?***), so we added the

   ***"and commercial" (&)*** and then the parameter ***utm\_content={telefone}*** to add it without causing any issues, resulting in the following: ***\&utm\_content={telefone}***

{% hint style="warning" %}
Note: If your URL does not include the tracking parameter (?), simply add `?utm_content={phone number}` to the end of the URL. If it already includes it, just follow the step above.
{% endhint %}

***

Follow the steps in this tutorial carefully and accurately to ensure ***Accurate Tracking*** of your ***WhatsApp*** sales. If necessary, contact our support team, and we’ll be ready to assist you. 🚀