> For the complete documentation index, see [llms.txt](https://utmify.gitbook.io/central-de-ajuda/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://utmify.gitbook.io/central-de-ajuda/help-center/account-and-subscription/my-payment-failed.-how-can-i-reprocess-my-invoice.md).

# My payment failed. How can I reprocess my invoice?

1. Log in to your Utmify account, click the Subscription tab, and then click View billing history:

<figure><img src="https://uploads.help.center/669a4d2f97a3c5b961ca4147/685dc86fc314e1cb5626c6e2/original/ZIM948YFZX" alt=""><figcaption></figcaption></figure>

1. Click "Reprocess" on the pending transaction and choose whether you want to pay by credit card or via Pix:

<figure><img src="https://uploads.help.center/669a4d2f97a3c5b961ca4147/685dc86fc314e1cb5626c6e2/original/OPYNMCORVO" alt=""><figcaption></figcaption></figure>